Terms of Service

Terms of Service

Last updated: January 2026

Introduction

This website is operated by Wildfarmed. Wildfarmed is the trading name of TRFF  Ltd, incorporated under the laws of England and Wales, with company number 11566441, and its registered office at 183-189 The Vale, Acton, London, United Kingdom, W3 7RW. Throughout the Site, the terms “we”, “us” and “our” refer to Wildfarmed. 

To contact us, please:

Email info@wildfarmed.co.uk

Telephone us on +44 020 3877 6632

Write by post to our offices at 22 Newman Street, London, United Kingdom, W1T 1PH

Acceptance of Terms

By using our Site (whether as a browser or trade customer) you confirm that you accept these Terms of Service (Terms), including those additional terms and conditions and policies that are referred to in these Terms and/or that are available by hyperlink, and you agree to comply with all of them.

 If you do not agree to these Terms, you must not use our Site.

 We recommend that you print a copy of these terms for future reference.

Other applicable terms

These terms refer to the following additional terms, which also apply to your use of our site:

Our privacy policy explains how we collect, use and store your personal information. 

If you purchase flour, bread or other goods from our site, our terms and conditions of sale, set out below, will apply to the sales.

Changes to these terms

We amend these terms from time to time. Every time you use our site, please check these terms to ensure you understand the terms that apply at that time. 

Changes to the site

We may update and change our site from time to time to reflect changes to our products, our users' needs, or business news and developments.[lh4] 

Suspension or withdrawal of site

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or uninterrupted. We may suspend, withdraw, or restrict the availability of all or any part of our site for business and operational reasons.

 Accuracy, completeness and timeliness of information

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

The content on our site is provided for general information only and should not be relied upon as advice or used as the basis for making decisions. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on this site.   

Third party tools and websites

We may provide you with links to third-party websites and resources. Any such links are provided for information purposes only and should not be interpreted as approval by us of the linked websites, products or information you may obtain from them. 

 We have no control over the contents of linked sites or any resources or products offered on them.

 We will not be liable to you for any loss or damage arising in connection with any purchase or use of goods, services, resources, or information made available to you on linked third-party websites. 

Use of material on our site

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. 

You may print off one copy, and may download extracts of any page(s) from our site for your personal use, and you may draw the attention of others within your organisation to content posted on our site.

You must not modify copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged. You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

 If you print off, copy, download, share or repost any part of our site in breach of these terms, your right to use our site will cease immediately, and you must, at our option, return or destroy any copies of the materials you have made.

Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. you must not establish a link to our site in any website that is not owned by you. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. we reserve the right to withdraw linking permission without notice. if you wish to link to or make any use of content on our site other than that set out above, please contact us.

 Trademarks

Wildfarmed’s “wildfarmed” house mark is a uk registered trademark of TRFF ltd trading as wildfarmed and wildfarmed’s 'W' logo is a UK registered and EU registered trademark of TRFF ltd trading as wildfarmed. You are not permitted to use them without our approval, unless they are part of material you are using as permitted under the section on use of material on our site above.

User content

If, at our request, you upload or post content to our site (for example competition entries) or, without a request from us, you send recipes, creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by post, or otherwise, you grant us a worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of and display the relevant content in connection with the
 site, including to promote the products and services provided by the site, and across different media.

 We will consider any user content to be non-confidential and not protected by any trade mark, patent or copyright.

We have the right to disclose your identity to anyone who is claiming that any content posted or uploaded by you to our site violates their intellectual property rights or their right to privacy.

Our responsibility for loss or damage

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors, and for fraud or fraudulent misrepresentation.

If you are a business user:

We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • Use of, or inability to use, our site; or
  • Use of or reliance on any content displayed on our site.

 in particular, we will not be liable for:

  • Loss of profits, sales, business, or revenue;
  • Business interruption;
  • Loss of anticipated savings;
  • Loss of business opportunity, goodwill or reputation; or
  • Any indirect or consequential loss or damage.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to trade customers, which are set out in our terms and conditions of supply

If you are a consumer user:

We only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

Governing law

If you are a consumer, please note that these terms, their subject matter and their formation are governed by English law. We both agree that the courts of England and Wales will have exclusive jurisdiction, except that if you are a resident of Northern Ireland, you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.

 If you are a business, these terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

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Terms and Conditions of Supply

Our contract

These Terms and Conditions of Supply (Supply Terms) apply to the order by you and supply of goods by us to you (Contract). No other terms are implied by trade, custom, practice or course of dealing.

The contract is the entire agreement between us in relation to its subject matter. You acknowledge that you have not relied on any statement, promise, representation, assurance or warranty that is not set out in the contract.

 Account creation and related information

You may create a trade account by completing the registration form located here. You confirm that all information you provide for registration purposes is complete, accurate, and up to date. Please ensure that the contact and address details you provide for each of your delivery location(s) are correct at all times. You agree to update your account details promptly if any of this information changes.

 We will only use your personal information as set out in our Privacy Policy.

Placing and Acceptance of Orders

You will be able to place orders via the trade portal. Each order is an offer by you to buy the goods specified in the order (Goods) subject to these Supply Terms.

Please check the order carefully before confirming it. You are responsible for ensuring that your order is complete and accurate.

After you place an order, you will receive an email from us acknowledging receipt. Our acceptance of your order occurs when we email you to accept it, at which point the Contract between you and us will come into existence.

Dispatch and Delivery

We deliver to the United Kingdom (England, Wales, Scotland, and Northern Ireland) and to the Republic of Ireland, the Netherlands and the United Arab Emirates. Please contact  info@wildfarmed.co.uk to discuss ordering and delivery requirements outside the UK.

We aim to process and dispatch orders within the UK within 3-5 working days. We use a third-party courier service. 

We cannot accept liability for any inconvenience or loss where we are unable to deliver to you, or deliver to you late, for reasons beyond our control (including, but not limited to, adverse weather, vehicle breakdown, traffic congestion, strike actions, supplier failures). We will refund you for any part of your order which is not delivered as a result of such delay.

Delivery, transfer of risk and title

If we fail to deliver the goods, our liability is limited to the cost of providing replacement goods. However, we will not be liable to the extent that any failure to deliver was caused by an event outside our control, or because you failed to provide adequate delivery instructions or any other instructions relevant to the supply of the goods.

If you fail to take delivery within five business days of the day we notified you that the goods were ready for delivery, we may resell part or all of the goods. Business days for these purposes are days other than Saturdays, sundays or public holidays in england, when banks in london are open for business.

Delivery is complete once the goods have been delivered at the delivery location specified in your order, and the goods will be at your risk from that time. 

You own the goods once we have received payment in full, including all applicable delivery charges or, if earlier, when you have resold the goods, incorporated the goods into your own products or otherwise used them in the ordinary course of your business. until you own the goods, please ensure that you store them in satisfactory condition and so that they remain readily identifiable as our property. If any time before title in the delivered goods passes to you, we have reason to believe that you may not intend or be able to pay for them,  we may require you to deliver up all the goods in your possession that have not been resold, or irrevocably incorporated into another product and/or terminate your right to resell or use the goods in the ordinary course of your business.

Price of Goods and delivery charges

The prices of the Goods will be as quoted on our site at the time you submit your order. We take all reasonable care to ensure that the prices of Goods are correct at the time when the relevant information was entered onto the system. prices for our Goods may change from time to time, but changes will not affect any order you have already placed.

The price of the Goods does not include delivery charges. our delivery charges are as advised to you during the check-out process, before you confirm your order. deliveries will typically be carried out within business hours. 

How to pay

Following delivery of your order, you will receive an email with an invoice, which can be paid by bank transfer to the bank account specified in the invoice. 

Our warranty for the Goods

We warrant that, for a period from the date of their delivery, to the best before date specified on their packaging (warranty period), the Goods shall:

  • Conform in all material respects with their description; and
  • Be of satisfactory quality (within the meaning of the sale of Goods act 1979).

You may reject Goods delivered to you that do not comply with these warranties, provided that:

Notice of rejection is given to us:

  • In the case of a defect that is apparent on normal visual inspection, within five business days of the date of delivery;
  • In the case of a latent defect, within a reasonable time of the latent defect having become apparent; and
  • We are given a reasonable opportunity of examining the Goods but see below .

If you fail to give notice of rejection of the Goods as above, you shall be deemed to have accepted the Goods.

If you reject Goods, we shall, at your option, replace any Goods that are found to be defective, or refund the price of such defective Goods in full.

we shall not be liable for the Goods’ failure to comply with the warranties above if:

  • You make any further use of such Goods after giving notice of rejection; or
  • The defect arises because you have failed to follow our reasonable written instructions or established, standard practices in the food industry, and/or due to or abnormal storage or working conditions.

Our only liability to you if the Goods fail to comply with the warranties is as set out above.  The terms implied by sections 13 to 15 of the Sale of Goods Act 1979 are, to the fullest extent permitted by law, excluded from these supply terms.

Except as expressly stated in these terms, we do not give any representations, warranties or undertakings in relation to the Goods. any representation, condition or warranty which might be implied or incorporated into these terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Goods are suitable for your purposes.

Our liability

Liability for the purposes of these supply terms includes every kind of liability arising under or in connection with the contract, including but not limited to liability in contract, tort (including negligence), misrepresentation, restitution or otherwise.

 Nothing in these supply terms limits or excludes our liability arising under or in connection with the contract for:

  • death or personal injury caused by our negligence;

  • fraud or fraudulent misrepresentation;

  • breach of the terms implied by section 12 of the sale of Goods act 1979 (title and quiet possession); or

  • any other liability that cannot be limited or excluded by law.

 Subject to the above types of liability that are neither limited nor excluded:

  • We will under no circumstances be liable to you for any loss of profits, sales, business, or revenue; loss of business opportunity; loss of anticipated savings; loss of goodwill; or any indirect or consequential loss; and
  • Our total liability to you for all losses arising under or in connection with the contract will in no circumstances exceed the aggregate invoice value under invoices addressed to you for Goods supplied to you during the most recent calendar year period.

 Governing law and jurisdiction

 These supply terms, and the contract, are governed by English law, and we both agree to the exclusive jurisdiction of the English courts.